Coronavirus Information and Precautions
This situation is evolving rapidly as new information becomes available. We will update this page as quickly as possible if our policies and procedures change due to updates from CDC, CMS, CDPH, and local health departments.
Our Multi-Level Retirement Communities –
Our multi-level retirement communities are creating plans to thoughtfully and carefully, begin the process of getting to a post-COVID-19 “normal.”
The process is anything but easy. While some states may be reopening businesses, schools and recreational opportunities based upon geography, community spread, and trends, multi-level retirement communities like ours (with independent, assisted living and skilled nursing) will have a different reopening schedule because we care for older adults who are most vulnerable to COVID-19.
Throughout this process, we will continue to follow and maintain compliance with the Centers for Medicare & Medicaid Services (CMS) guidance for Nursing Home Reopening Recommendations for State and Local Officials. We are also required to incorporate both CDC published guidelines as well as mandates by county and state health departments. This guidance includes maintaining rigorous infection prevention and control procedures while balancing patient and resident social engagement and quality of life.
Resident groups will play a part in the creation of this plan.
The health and well-being of our residents and staff remain our top priority. For some, these steps towards re-opening will not come fast enough, but we want to avoid having to go back to the restrictions we first faced in March, so we must be thoughtful in our efforts.
Please contact the individual RHF community that you or your loved one resides in to learn about specific guidelines that apply to your/their residence.
Our Affordable and Tax Credit, Senior and Family Communities –
During this time, it is our hope that everyone will do all they can to keep each other safe from this deadly virus.
While our subsidized and tax credit senior and family communities do not fall under the same restrictions and guidelines that our multi-level retirement communities do, they do fall under the jurisdiction of their state or local public health agencies’ guidelines.
We have begun the process of re-opening our communities.
What that means;
1) We will begin scheduling routine maintenance.
2) We will begin re-opening community spaces.
3) We will gradually begin incorporating planned activities in those community spaces.
The success of this process depends on all of us. Staff, vendors, and guests to your community will have their temperature taken upon entering the building. We will continue to sanitize public areas.
We are counting on you to:
1) Wear a mask in all community spaces.
2) Continue to practice Social Distancing.
3) Continue to wash your hands frequently.
4) If you are not feeling well, please self-isolate.
Please contact the individual RHF community that you or your loved one resides in to find out specific guidelines that apply to their residence.
We encourage everyone to follow the directives of their local governments and stay safe.
We have seen a limited number of COVID-19 cases in our communities across the country.
In every community that has had one or more confirmed cases (resident or staff member), we have notified all residents and staff at that location.
We ask that you all continue to follow the social distancing and other guidelines that the CDC is recommending.
Working together, we will get through this pandemic.
For our Independent Living communities – In order to protect our residents and staff, we ask that you consider whether your visit to one of our communities is absolutely essential. If it is not essential, please reconsider your plan to visit.
Group activities have been canceled for all our communities until further notice. Residents have been asked to limit use of community space as much as possible and avoid gathering in groups of 10 or more.
Per new CMS guidelines, we will now restrict all visitors to our Assisted Living and Skilled Nursing communities except in certain circumstances, such as end-of-life situations. Please contact the community directly if you have questions.
The health and well-being of our residents, family members, and staff is of the utmost importance to us. For this reason, we are closely monitoring coronavirus (COVID-19) spread and following the recommendations of the Centers for Disease Control (CDC). In addition to our prevention measures, we are also actively preparing our communities to provide care and support for our residents and team members for an extended period of time should a quarantine become necessary.
Many standard infection control and safety protocols are already in place as a part of our standard flu prevention plan. However, because of the risks associated with COVID-19, we are proceeding with an abundance of caution to protect our communities.
Please click here to read a message from our President and CEO.
Links to CDC resource pages:
- 2019 Novel Coronavirus Situation Summary
- What you need to know about 2019 Novel Coronavirus Fact Sheet
- What to do if you are sick with 2019 Novel Coronavirus Fact Sheet
- Prevention & Treatment
Links to additional resources: